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e-Claims
A powerful secure claims application that is completely web based and can be accessed from any place in the world with no need for any custom software. No more need to file claims and worry with needless paperwork. With e-Claims claims can be submitted over the web with less chance for data entry errors by your customers. e-Claims requires the user to enter a Pro# to lookup the shipment. It verifies the shipment and populates information about the order. Also, the user can attach images to prove their claim.
e-Claims Features and Benefits
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BENEFITS |
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More efficient intake and assignment of new losses |
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Strengthen customer relationships |
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Improve customer service |
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Increase internal productivity |
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Origin to destination tracking, 24 x 7 |
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More efficient intake and assignment of new losses |
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KEY FEATURES |
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Easy setup and deployment |
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Integrates into your website |
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Intuitive Interface |
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Auto generated email sent to user when a claim is created or updated. |
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CUSTOMIZABLE DROP DOWN OPTIONS |
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Item Description |
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Delivery Method |
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Package Type |
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Claim Type |
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And much more… |
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SEARCH CLAIMS BY |
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Date Range |
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Status (Paid, Pending, Denied, Closed, RA) |
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Shipper, Consignee or Recent Claim |
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REPORTS |
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Percentage of Shipments Handled Claims Free |
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Claims Ratio |
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Claim Settlement Percentage (Avg. Res. Days) |
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